Privacy Policy

When using we ensure that your privacy is protected along with any information collected by us to verify identification.

This information is also required to make sure we can provide you with the best service and enable the use of our website at its full potential.

We can assure your information is secure with electronic safeguards to prevent unauthorized access. The necessary steps to guard your privacy, credit/debit card details will be carried out and protected by the payment gateway company and will not be processed through our own systems. All personal information stored on the system will be protected using security measures. The gateway system is PCI DSS Level 1 which is the highest level so you can be confident with sharing your details on As of 10th September 2019 is compliant with the "Revised Payment Services Directive" (PSD2) with stronger protection for customers who shop online using their credit and debit cards.

Your Data:
We collect personal information about you only to provide the goods and services requested, to communicate with you effectively about your orders and keep you update on exclusive promotions. The Scent City policy is to limit the amount of emails and communication you receive from us as much as possible.
Scent City will never sell your information to third parties.

If at anytime you would like us to delete your data simply email us at

Klarna Payments: In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.

The use of cookies:

To have the best experience of our website uses cookies to personalize your shopping experience in the best way.
We use cookies to collect site usage numbers of visitors, most viewed products and others which is classed as useful information to improve aspects of the site.
Cookies only stay on the website for a limited time, in which after they expire.
Logging in to your account and have your details past settings and purchases requires the use of cookies.
The shopping experience works best with the use of cookies to remember the added items in your basket and return to them at a later time.

We will comply fully with the authorities in the case of fraud or any other investigation they may wish for to provide customer information. We advise all customers to please abide by the letter of the law and not conduct in illegal transactions.

We reserve the right to change, remove or update any details in our privacy policy.